Service Concept

We focus on selling a “Concept” which deliver significant contribution for increasing loading unloading efficiency and create common value together with our client instead of delivering a simple “Product” for unloading different materials.

Promoting "Honest, Practical, Dedicated and Innovative" as our faith.

Adhering to “people-oriented, building of fine products, pursuing for excellence and co-creating values” as quality policy.

Achieving “Customers benefited, Company benefited, everybody benefited” principle.

Pre-Sales Service:

Recommending suitable technical solutions for different clients’ requirements during early-stage communications.

Sales Service:

Offering professional suggestions and training course to clients for equipment operation and maintenance.

After Sales Service:

Provide technical support and quality tracking for our products to ensure higher benefits to the users.

Scope of service:

International warranty service.

 

Service Response:

Quick response within 24 hours after receiving service request.

 

Spare Parts Service:

Well-developed spare parts depot is available, including full range of imported parts, purchased parts and common wearing parts which can be duly delivered after order placing. Special parts or batch orders shall depend on the actual circumstance.